Terms and Conditions



Last Update: March 31st, 2015

Users’ (referred to as “you” throughout this Privacy Policy) privacy is important to M-CHEM Inc. (“M-CHEM”). M-CHEM cares about how your information is collected, used and disclosed and is committed to protecting your privacy online.

This privacy policy (the “Privacy Policy”) describes how M-CHEM collects, protects, uses and discloses information collected about you on this website (the “Website”).

Application of Privacy Policy

The Privacy Policy applies only to information collected about you by M-CHEM through the Website and does not apply to information obtained or disclosed in offline correspondence, at M-CHEM locations or through other personal contacts with M-CHEM representatives.

The Website may contain links to third party websites (the “Links”) that are not controlled or operated by M-CHEM. The Privacy Policy does not apply to any of the Links and M-CHEM is not responsible for the privacy practices of any Links operators. To determine how your information will be treated when accessing or using the Links, you must read the privacy policy, if any, of each of the Links.

Acceptance of the Privacy Policy and any revisions thereto

By accessing or using the Website you agree on your own behalf, and on behalf of any entity on whose behalf you may act (“your Entity”), to accept the Privacy Policy. If you do not accept the Privacy Policy you must not access or use the Website.

M-CHEM may, at any time without notice or liability, revise the Privacy Policy by updating this posting. You should periodically revisit this posting to review any revisions to this Privacy Policy. If any revision is not acceptable to you, you must cease accessing and using the Website. If you continue to access or use the Website after any revisions are posted you will be deemed to have accepted those revisions.

Collection of Information

“Personal information” generally means any information that identifies you as an individual other than your job title and business contact information.

M-CHEM collects personal information when you choose to register for an account, purchase products, request information or assistance, or provide feedback through the Website. The personal information M-CHEM collects from you during these activities includes: your name, username, and password. During these activities, M-CHEM also collects non-personal information about you and your Entity. This non-personal information includes: the name of your Entity, your contact information at your Entity (job title, email address, mailing address, phone number and fax number), your Entity’s customer number, your Entity’s billing information, and your Entity’s products records and related information.

M-CHEM also collects non-personal information each time you access or use the Website. The non-personal information M-CHEM collects includes your URL; IP address; browser and operating system information; and the location (country and province) where your server is located. M-CHEM uses “cookie” technology to track user preferences and activities on the Website. Cookies are small amounts of data that are transferred from M-CHEM’s server to your computer’s hard drive for record-keeping purposes. Cookies may store a variety of non-personal information about how you use the Website. If you do not wish to accept cookies, you have the option of blocking or disabling cookies. However, please be aware that you will be unable to place orders using the Website if you do block or disable M-CHEM’s cookies.

Choice and Opt-Out Option

M-CHEM does not collect your personal information unless you choose to provide it. If you do not wish to have M-CHEM collect your personal information, you must not register for an account, purchase products, request information or assistance, or provide feedback through the Website. If you establish an account through the Website, you have the option of receiving emails regarding special offers and updates about products and services. You may decline or unsubscribe from such communications at any time by contact us directly at 1-800-663-9877.

Use of Personal Information

M-CHEM may use your personal information for (a) processing orders; (b) administering manufacturer’s warranties; (c) providing any requested information and resolving problems; (d) providing promotional information; (e) troubleshooting problems with the Website and improving the Website; (f) improving the products and services offered to customers; (g) enforcing the Website Terms and Conditions of Use; (h) such other uses for which you may consent from time to time; and (i) as otherwise permitted or required by law.

Disclosure of Personal Information

M-CHEM may disclose your personal information to third party service providers for the purposes outlined above provided that (a) M-CHEMdiscloses only the personal information the third party service providers need to deliver the services; and (b) the third party service providers agree not to use the personal information for any purposes other than for the purposes of providing services to M-CHEM or to you on M-CHEM’s behalf.

M-CHEM reserves the right to disclose your personal information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under colour of law. In addition, M-CHEM reserves the right to disclose your personal information in order to (a) enforce the Website Terms and Conditions of Use; (b) protect and defend the rights or property of M-CHEM; or (c) act in urgent circumstances to protect the safety or security of the public or users of the products or the Website.

M-CHEM does not sell, rent or share its customer lists to third parties for marketing or commercial purposes.

Protection of Personal Information

M-CHEM has implemented reasonable physical and technical measures to protect your personal information against loss or theft, unauthorized access, use or disclosure. For example, the Website uses Secure Sockets Layer (“SSL”), an industry standard security protocol which encrypts information you enter while using the Website. M-CHEM periodically reviews its security measures. However, there are some things that you can do to help protect the security of your personal information as well. You should not disclose your password to any individual unless such individual is also a duly authorized representative of your Entity with a need to know such information and is made to comply with the Website Terms and Conditions of Use. You also should sign out of your account and close your browser window upon completing your use of the Website.

Retention of Personal Information

M-CHEM may keep your personal information for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected or for such longer period as may be required by applicable laws and regulations.


You may update your personal information by editing your account profile on the Website.

Questions or Comments

M-CHEM welcomes questions or comments about the Privacy Policy. Questions or comments should be directed to:

M-CHEM Inc.  
2900 W. Kingsley Road,
Garland TX, 75041 USA